Volunteers need to be understanding, friendly, helpful, compassionate and professional in their approach towards the wide variety of people who visit our hospitals.
This opportunity covers County Hospital & the Grange University Hospital
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To spend quality time with patients in the ward or agreed areas supporting them in meaningful activity. This may include examples such as: walking, reading, chatting, singing, games and other activities
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Providing suitable meaningful activity resources
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To reassure anxious patients or relatives and help answer general (non-clinical) queries
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Assist patients in ensuring that suggestion / comments reach the appropriate staff / manager
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Assist with keeping the volunteering area tidy and free from obstruction
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To provide regular visits to patients on identified wards, thereby reducing feelings of isolation and loneliness
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Assist where the need arises by pushing patients in a wheelchair (following appropriate training) or to contact the appropriate staff member
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Supporting patient with ‘This is me’ booklet
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To organise/support staff groups organising and delivering activity/play sessions and encourage patients and peers to participate
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Mealtime support for identified patients (prompting/opening packets only)
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To gather and share patient, relative, carer and staff stories
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To adhere to Infection Control current policies and guidelines